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In the world of electronic commerce, security is paramount. People are concerned about sending private data over the Internet and we know that you want to be assured that your financial and personal information will be kept safe from interception.
SafePact has installed an SSL Certification on our website which protects information flowing to and from SafePact’s site from cyber thieves intent on stealing personal data. Names, addresses, passwords, account and credit card numbers – all are safe when submitted to a website with a valid SSL Certificate. SafePact.com’s SSL certificates support both industry-standard 128-bit (used by banks to safeguard sensitive data) and high-grade 256-bit SSL encryption to protect online transactions.
Before an SSL Certificate was issued SafePact’s company information underwent a rigorous authentication procedure that serves to verify the domain control and the existence and identity of SafePact. Thus, the SSL certificate guarantees that SafePact is who we claim to be and that we have the legal right to use the SafePact.com domain. SafePact takes the extra step to ensure the highest level of security which is an Extended Validation Certificate which is only available to corporations that are legally registered and verified to have a status of “Good Standing.” In addition it requires a validation letter from an attorney or accountant. Only with an EV SSL certificate is there a padlock icon followed by the “https://” prefix and the SafePact.com name against a green background displayed in the your browser bar.
At its most basic, an SSL Certificate is a piece of software that encrypts all information moving to and from SafePact’s website. This means no exchange between SafePact’s website and you can be intentionally or accidentally “overheard” by a third party.
Once you enter a secure area of an SSL-protected website, the following steps take place:
- Your browser requests a secure session from our server.
- Our server responds by sending your browser a digital copy of our server certificate.
- Your browser verifies that SafePact’s server’s certificate is valid and is being used only by the website for which it was issued, and has been issued by a Certificate Authority that your browser trusts.
- Once the certificate is validated, your browser generates a one-time “session” key and encrypts it with a key.
- Your browser sends the encrypted session key to the SafePact server so that both SafePact’s server and your browser have a copy.
- The SafePact server decrypts the session key using its private key.
- The SSL “handshake” process is complete, and a secure connection has been established.
- A padlock icon and “https://” prefix appear in your browser bar along with a green address bar including SafePact.com’s name indicating that a secure session is under way.
Changes, Cancellations, and Disputes
To cancel a transaction prior to the other party accepting or declining the invitation, log in to your SafePact account, select the transaction, then click “Cancel Transaction” and provide a reason for canceling the transaction in the comments section. This will trigger an email to the other party notifying them that you have cancelled the transaction and you will notice the status will show cancelled. When the other party registers or logs in to SafePact and selects the invitation, they will see the comment submitted and the reason the transaction has been cancelled.
Once the transaction has been accepted by the other party, you cannot cancel it without the consent of the other party.
To cancel the transaction after the transaction has been accepted, you will select the transaction, then click “Cancel Transaction” and provide a reason for cancelling the transaction in the comments section as well as how the transaction will be resolved, ie x amount of partial payment. This will trigger an email to the other party notifying them that you have cancelled the transaction. When the other party logs in to SafePact they will be notified of the cancellation and will have the opportunity to accept the cancellation as you have presented it or reject the cancellation. If the cancellation is rejected you can resubmit your cancellation or move the dispute to the Dispute Resolution process.
If a transaction is cancelled, with the consent of both parties, prior to any funds being paid to SafePact then no fees will apply. After funds have been paid and received into a secure SurePay Payment Processing account, a cancellation fee of $25.00 plus 3% if the transaction was funded with a credit card, will be deducted from the funds held and the buyer will receive the original amount deposited less the SafePact cancellation fee. If both parties agree to the terms of the cancellation SafePact will execute the cancellation and any fees earned on money paid to the contractor will apply plus the cancellation fee.